Terms & Conditions

Payment

We accept secure payments worldwide via PayPal.

 
PayPal Acceptance Mark

If you do not have a PayPal account you can pay with either your credit or debit card via the PayPal site. At checkout click the checkout with PayPal button & look at the left side of the PayPal payment login page & click don't have a PayPal account. You can then use your credit or debit card.

E~cheque payments ~ goods dispatched upon cheque clearance.

UK orders: PayPal, Credit or Debit card via PayPal site.

International orders: PayPal, Credit or Debit card via PayPal site.

Shipping

**We ship Worldwide**

Our collars are all handmade to order.

Crystal cat collars ~ Please allow 7-21 days until dispatch - usually dispatched within 2 weeks but in extremely busy periods may take longer.

(updated 08/12/2016)

Note to USA customers - when ordering please enter the initials for your state at checkout & not the full name as Paypal does not seem to recognize the name for some strange reason. If you have any problems ordering please email.

Parcels are shipped via Royal Mail 1st class signed for delivery for mainland UK residents.

International parcels are shipped via a trackable Royal Mail service - Priority International tracked so you can follow your parcels journey to you.

UK shipping costs  

  • £4.50 - 1st class Signed for.
  • Free shipping worldwide for orders £100.00 & over
 
International shipping costs -
  • £10.99 1st item - Priority International trackable service
  • 50p each additional item
  • Free shipping worldwide for orders £100.00 & over

 

Returns Policy

You may return items purchased for a refund or exchange within 14 days of receipt. Please notify me within 7 days of receipt that you wish to return your purchase. Provided they are returned in an unused condition & in the original packaging with all tags still attached I will refund the purchase price to your address.

**Please obtain suitable proof of postage to cover you in the event that the returned parcel is misplaced in the post**

The returns policy does not apply to custom orders & bespoke collar alterations.

The business address to send parcels to is:

The Kitty Bling Boutique 24 Fairmount Way, Etchinghill, Rugeley. Staffordshire. WS152SX   United Kingdom 

**Please Note:** We are unable to refund for excessive scratching caused by your pet.

We reserve the right to refuse refund/exchanges if the conditions above are not met.

As our cat collars are decorative collars & all cats are individual & some more active with play etc than others we cannot anticipate the wear the collar will be put through by the individual cat so therefore we cannot provide a limitless guarantee for our products especially if worn continuously.

IT IS THE RESPONSIBILITY OF THE PET OWNER TO ENSURE THE SUITABILITY OF THE COLLAR, CHARM ETC FOR THEIR PET.

PLEASE CHECK YOUR PETS COLLAR FOR SIGNS OF WEAR & TEAR ON A WEEKLY BASIS AND REPLACE AS NECESSARY.

 

 

 

 

 

 

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