Covid-19 Information for our customers. top

Covid-19 information for our customers.

We remain open for crystal cat collar orders.

Post office drop offs are being limited to twice a week.  UK customers - No signature required with Royal Mail.

We are still shipping internationally to the USA, CANADA & Australia & Europe using tracked Royal Mail unsigned delivery.

Take care & please stay safe,

Sarah x

Do you offer wholesale prices? top

Sorry, we do not offer wholesale prices on our products.

How long will my order take to complete? top

All of our collars are lovingly handmade to order for you.

Crystal cat collars ~ Please allow 7-21 days until dispatch - usually dispatched within 2 weeks but in extremely busy periods may take longer.

 

Where do you deliver? top

We deliver worldwide.

Parcels are shipped via Royal Mail 1st class signed for delivery for mainland UK residents.

International parcels are shipped via a trackable Royal Mail service - Priority International tracked so you can follow your parcels journey to you or standard airmail.

UK shipping costs  

• £4.99 - Royal Mail 1st class Signed for.
• Free shipping worldwide for orders £100.00 & over
• Luxury Bow Tie collars £1.50 Royal Mail 1st class (2 items max)
• Luxury Bow Tie collars £2.50 Royal Mail 1st class signed (2 items max)
• 3 or more bow collars £4.99 - Royal Mail 1st class Signed for.

What payment methods do you accept? top

We accept secure payments worldwide via PayPal.

If you do not have a PayPal account you can pay with either your credit or debit card via the PayPal site. At checkout click the yellow checkout with PayPal button & you will see the option to guest checkout without a PayPal account. You can then securely enter your card details to complete your purchase.

PayPal offers the option to open an account at the bottom of the form. You do not have to open an account to pay with your card - Click No thanks if you do not wish to.

 

UK orders: PayPal, credit or debit card via PayPal site.

International orders: PayPal, credit or debit card via PayPal site.

How do I measure my cats neck to get the correct size? top

Using a cloth measuring tape or something similar wrap gently around your cats neck (not too tight) allowing 1-2 fingers under the measure which will allow for a comfortable fit. Our collar measurements are in inches.

Which collar size should I choose? top

Cat size:

Adult size collars measure 12 inch in length & will adjust to fit neck size 8 inch- 9.5 inch

Kitten size:

Kitten size collars measure 10 inch in length & will adjust to fit neck size 7 inch - 8 inch