Terms & Conditions

Payment

We accept secure payments worldwide via PayPal.

 
PayPal Acceptance Mark

 

 UK orders:

  • PayPal.
  • Credit or Debit Card. Visa, Mastercard, Visa Debit.

 

 International orders:

  • Paypal
  • Credit or Debit Card. Visa, Mastercard, Visa Debit.

Shipping

**We ship Worldwide**

All of our collars are lovingly handmade to order for you.

Crystal cat collars ~ Please allow 7-21 days until dispatch - usually dispatched within 2 weeks but in extremely busy periods may take longer.

Parcels are shipped via Royal Mail 1st class signed for delivery for mainland UK residents.

International parcels are shipped via a trackable Royal Mail service - Priority International tracked so you can follow your parcels journey to you. International buyers are responsible for any local customs or sales taxes that may apply. We are not responsible for delays due to customs.

 

Returns Policy

You may return items purchased for a refund or exchange within 14 days of receipt. Please notify us within 7 days of receipt that you wish to return your purchase. Provided they are returned in an unused condition & in the original packaging with all tags still attached we will refund the purchase price to your address.

**Please obtain suitable proof of postage to cover you in the event that the returned parcel is misplaced in the post**

The returns policy does not apply to custom orders & bespoke collar alterations.

The business address to send parcels to is:

The Kitty Bling Boutique 24 Fairmount Way, Etchinghill, Rugeley. Staffordshire. WS152SX   United Kingdom 

**Please Note:** We are unable to refund for excessive scratching caused by your pet.

We reserve the right to refuse refund/exchanges if the conditions above are not met.

As our cat collars are decorative collars & all cats are individual & some more active with play etc than others we cannot anticipate the wear the collar will be put through by the individual cat so therefore we cannot provide a limitless guarantee for our products especially if worn continuously.

IT IS THE RESPONSIBILITY OF THE PET OWNER TO ENSURE THE SUITABILITY OF THE COLLAR, CHARM ETC FOR THEIR PET.

PLEASE CHECK YOUR PETS COLLAR FOR SIGNS OF WEAR & TEAR ON A WEEKLY BASIS AND REPLACE AS NECESSARY.

 

 

 

 

 

 

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