Shipping policy

Handmade to Order

All our luxury crystal cat collars and bow tie collars are individually handcrafted to order in the UK.

Please allow 3–4 weeks for completion before dispatch.

Last updated 7 June 2026. If you have an existing order, please note your original estimated completion time still applies.

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Shipping Methods

UK Deliveries: Royal Mail 1st Class Tracked

USA Deliveries: Royal Mail International Tracked

Europe, Canada, Australia, Norway, Switzerland & more: FedEx International Connect Plus or DHL Express

Rest of World: Royal Mail International Tracked

All parcels include full tracking so you can follow your order's journey.

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Shipping Costs

UK Shipping: £4.99 (Royal Mail 1st Class Tracked)

USA Shipping: £9.99 (Royal Mail International Tracked) — duties & taxes included

International Shipping (Europe, Canada, Australia, Norway, Switzerland & more): Calculated at checkout — duties & taxes included

Rest of World: £15.99 (Royal Mail International Tracked) — duties & taxes payable on delivery

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🎁 FREE SHIPPING

Enjoy FREE shipping on orders £200 and over to:

• United Kingdom
• United States
• International (FedEx International Connect Plus standard service)

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Duties & Taxes

USA, Europe, Canada, Australia, Norway & Switzerland: All duties and taxes are included — no surprise charges on delivery. Your order will be shipped DDP (Delivery Duty Paid).

Rest of World: Customs duties and taxes are the responsibility of the buyer and are payable on delivery.